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Smart Network Solution for a Hotel in Hangzhou

Aug 22 ,2024

In recent years, with the rapid development of China's economy and tourism industry, the hotel industry has ushered in unprecedented opportunities and challenges. The continuous growth of the economy has driven the improvement of people's living standards, and more and more families have started to pay attention to the quality of life and leisure entertainment. It has become a common phenomenon to arrange a family trip every year. At the same time, the frequency of business trips is also increasing, further stimulating the demand for the hotel industry.

As the hotel industry becomes more and more popular, the construction of the hotel network and various services have become key factors in whether it can retain customers.

Customer Background:

A well-known hotel in Hangzhou, with decades of business experience, has recently found that its network often has unstable speeds and uneven network coverage. Therefore, it wants to optimize the network speed through the construction of a smart network to provide customers with a better experience.

Importance of Intelligent Network Optimization:

  • Enhancing Brand Competitiveness: In fierce market competition, the quality of the network and the level of service are important factors for well-known hotels to maintain competitiveness. High-quality network services not only improve the customer's experience but also win a good reputation for the hotel. While enjoying high-quality network services, customers will also have a positive evaluation of the hotel's overall image, thereby enhancing the brand's attractiveness and reputation.
  • Enhancing Customer Experience: Modern travelers, whether on business trips or leisure travel, are highly dependent on the network. Stable and high-speed wireless networks have become an important part of hotel infrastructure. Customers hope to use the network for work, entertainment, and social interaction, and hotels can also provide higher quality online services for customers through the network.
  • Optimizing Operation Management: An efficient network system can connect the hotel to various intelligent management systems, such as intelligent room management, inventory management, personnel scheduling, etc. These systems can monitor and adjust various operational indicators of the hotel in real time, improve resource utilization, and optimize service processes.
  • Supporting Future Development: Smart hotels are an important trend in the future development of the hotel industry. Smart rooms, mobile payments, self-service, intelligent security, and other smart services all cannot be separated from efficient network support. Through network construction, hotels can better embrace the development trend of smart hotels and improve their service level and market competitiveness.

Challenges Faced:

  • Technical Complexity: Large well-known hotels often have a wide range of building layouts and a variety of service areas, such as rooms, meeting rooms, restaurants, gyms, etc. Ensuring good network coverage and stable connections in each area is a complex technical task. Issues of signal penetration and interference need to be resolved through scientific network design and layout.
  • Equipment Compatibility: With the rapid development of technology, new network equipment and technologies continue to emerge. When building a network, hotels need to consider the compatibility of existing equipment and future upgrade needs. How to gradually introduce new technologies without affecting existing services is a major challenge in hotel network construction.
  • Data Protection and Privacy: The hotel network system carries a large amount of customer personal information and payment data, and network security has become a primary concern. Preventing data leaks, hacker attacks, and network fraud requires hotels to take strict security measures in network construction, including encryption technology, firewalls, intrusion detection systems, etc.
  • User Demand Diversity: Modern customers' network needs are no longer limited to simple web browsing and email sending and receiving. High-bandwidth applications such as video conferencing, online entertainment, and cloud services have greatly increased. How to meet customers' demands for high-speed, large-capacity networks is a problem that needs to be solved in hotel network construction.

Solution:

In this smart hotel network upgrade, the network layer is composed of physical devices, mainly including AR, switches, APs, and other network devices. It enhances network stability and scalability, providing a more convenient experience for both customers and the hotel's internal management system.

Recommended Products:

The preferred solution for this hotel's intelligent local area network construction project is: AR6300*1 as the device gateway; Switch S5732-H48UM2CC *1 as the wired terminal access point and authentication point, which can also be used as a board AC to manage wireless user access; Wireless AP AirEngine 6761-21 * 40 indoor deployment, used for wireless terminal access.

 

Product Name Product Model Product Picture Quantity Brand Attribute
AR 6300 1 Huawei
Switch S5732-H48UM2CC 1 Huawei
Wireless AP AirEngine 6761-21 40 Huawei

Project Highlights:

This project's smart hotel upgrade solution can meet the network connection needs of various areas such as the hotel lobby, meeting rooms, restaurants, and rooms, providing high stability and low latency high-quality WiFi access services for each scenario. High-quality network services are not only key to enhancing customer experience and optimizing operation management but also to enhancing brand competitiveness and supporting future development. In the wave of informatization and intelligence, network construction will become an important driving force for the continuous development of well-known hotels.

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