With the vigorous development of the hotel industry, more and more high-end hotel brands, especially business hotels, are providing more humanized information technology and communication services, supplying sufficient intelligent services to meet the needs of different customers, such as individuals, enterprises, industries, providing communication privacy, and information service management. Under these circumstances, what the hotel should provide to the customers is not only a comfortable and relaxing accommodation environment but also advanced communication conditions.
The existing wireless network of a five-star hotel in Guangzhou uses H3C brand equipment, deployed in the form of AC+AP. Due to equipment aging, unstable signals, and the development of wireless technology, the existing wireless equipment can no longer meet the needs of hotel guests, leading to complaints about network issues from guests. There is an urgent need to renovate the wireless network to meet the guests' internet needs.
According to the current wireless network design standards of five-star hotels, the wireless network should cover all areas that guests can reach in the hotel, including the elevator lobbies on each floor. All newly purchased equipment must support the 802.11ac wireless protocol and be able to work simultaneously on the 2.4GHz and 5GHz bands, meeting the requirements for seamless connection and data roaming. The new wireless network system will work well with the existing guest wired network systems, forming a secure, reliable, and unified network system.
Due to the particularity of the hotel industry, 24-hour uninterrupted service is required. At the same time, considering the potential increase in business volume, the network needs to have enough room for expansion without affecting the normal operation of the hotel.
The wireless coverage space of the hotel mainly includes: public areas, offices, conference rooms, etc.; the space of each room is not particularly large, and the walls between rooms are not load-bearing. It is recommended that the principle of wireless coverage should be: based on the principle of saving and full coverage, one panel AP should be placed for every two consecutive rooms. At the same time, the wireless controller (AC) should be placed next to the core switch, and all APs should be configured and managed through IP reachability.
The existing wireless network renovation project of the five-star hotel in Guangzhou adopts a centralized intelligence and centralized control method. The WLAN controller system is used to create and execute policies for a large number of lightweight access points, while monitoring, managing, and upgrading software for all wireless devices. It is easy to use and manage, fully utilizing existing network structures and resources, without forming a separate network. APs are connected to the wired network (the nearest switch) and do not change the original network structure and switch configuration.
The newly added wireless devices should be able to integrate seamlessly with the hotel's existing wired network system within the hotel, and all network devices and systems should work well together, forming a secure, reliable, and unified network system.
When designing the wireless network system for the five-star hotel in Guangzhou, it must follow five major design principles: reliability, security, scalability, manageability, and advanced technology. It is necessary to ensure that the overall wireless network has a flexible, reliable, and scalable architecture and the best performance, which can achieve secure access to various mobile services and applications.
The design standards of the wireless network system for this renovation project are as follows:
Below is the topology diagram for this solution:
At the access layer, a 100-megabit Ethernet access switch based on copper cables is selected, which can liberate more applications from low-speed links and provide an efficient work platform for staff innovation.
At the core layer, a high-performance 1000-megabit three-layer switch is selected to meet the various needs of the office network that passes through the core switch for processing, and a distributed architecture is adopted to achieve line-speed non-blocking forwarding of IPv4/IPv6 services. The core equipment can operate stably for a long time in harsh environments, achieving 99.999% telecommunication-level reliability; the high reliability and seamless upgrade and expansion capabilities of the equipment also become an important part of H3C's value-added services for users.
At the exit layer, a multi-service router is recommended, which not only needs to meet the local user's internet access needs but also needs to connect with the hotel management company's data center through VPN, ensuring stable and high-speed interconnection of the hotel management system and other application systems.
The behavior management device not only undertakes the management of local user's internet behavior but also undertakes the unified WeChat authentication of all hotels under the hotel management group, and will record and upload the user behavior of each hotel to the company's headquarter data center. Subsequent user information mining can provide information support for the better development of each hotel.
The primary products for this five-star hotel wireless network renovation solution are: Router: AR5710-S8P2X1; Switch: S5735S-H48U4X-A4; AC Controller: A C65081; Internet Behavior Management: AC-10001; AP: AirEngine5761S-21 *50.
Product Name | Product Model | Product Picture | Quantity | Brand Attribute |
---|---|---|---|---|
Router | AR5710-S8P2X | 1 | Huawei | |
Switch | S5735S-H48U4X-A | 4 | Huawei | |
AC Controller | A C6508 | 1 | Huawei | |
Internet Behavior Management | AC-1000 | 1 | DeepInfo | |
AP | AirEngine5761S-21 | 50 | Huawei |
This solution uses a core-access two-layer architecture for the network, making data exchange faster. VPN interconnection with the headquarters ensures the security of business data, and SSL VPN accounts can be opened as needed to meet the remote data review needs of the owner or hotel management.
In addition, the wireless network adopts the AP+AC mode, which can achieve roaming and centralized management of APs by the AC. The use of ACG equipment allows for monitoring and management of the entire network and can achieve WeChat authentication, which is convenient for promotion and information collection. This lays a good foundation for future big data mining.
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