With the development of information technology, intelligent network construction has become the preferred choice for more and more hotel upgrades and renovations. It not only significantly enhances the customer's stay experience and operational efficiency but also meets the work needs of business customers, achieving data-driven precision marketing. By adopting intelligent network construction, the hotel can provide customers with a more outstanding service experience, thereby winning market recognition and customer favor.
Customer Background:
A high-end hotel in Shenzhen, in order to enhance its competitiveness, has decided to upgrade its network using fiber-optic networking and requires a customized hotel standard construction plan to meet the hotel's large bandwidth and massive terminal access, achieving a thousand-room shared green intelligent network.
Importance of Network Upgrade:
- Enhance Customer Experience: Modern travelers have high demands for hotel network services. Fiber-optic networking can provide customers with high-speed and stable network connections, allowing customers to enjoy seamless network experiences whether they are conducting video conferences or streaming media.
- Improve Operational Efficiency: The intelligent fiber-optic network, through integrated intelligent management systems, can monitor and optimize resource use in real-time, reducing waste. For example, intelligent lighting and temperature control systems can be automatically adjusted according to the actual situation of the room, thereby saving energy costs.
- Meet Business Needs: Business guests have strict requirements for the network, requiring high-speed and reliable network connections for video conferencing, remote access, etc. Fiber-optic networking can provide them with large bandwidth and low latency network services, ensuring the satisfaction of business guests with the hotel.
- Achieve Precision Marketing: By using the fiber-optic intelligent network, the hotel can collect and analyze customer behavior data, deeply understand customer preferences and needs, and then provide personalized services and recommendations to customers, improving customer satisfaction and hotel revenue.
Challenges Faced:
- High Construction Costs: The construction cost of fiber-optic network infrastructure is high, including fiber cabling, equipment purchase, and installation. Hotels should choose the right third-party companies to carry out reasonable cabling and equipment purchases according to the actual situation.
- Strong Technical Complexity: Fiber-optic networking involves complex technology, requiring high-level professional knowledge and skills. Hotels need to choose to hire professional technical personnel for reasonable planning and implementation to ensure the smooth progress of the project.
- Operation and Maintenance Difficulties: Since the fault detection of fiber-optic networks is more complex, without professional technical personnel for maintenance and management, it may lead to long downtimes, affecting the normal operation of the hotel. Hotels can establish a complete operation and maintenance system or cooperate with professional third-party companies to ensure that faults can be quickly restored.
- Data Security and Privacy Issues: The hotel's internal systems store a lot of customer information and internal privacy information, and once this information is leaked, it will bring serious losses to the hotel. Hotels should adopt advanced network security technologies, such as encryption technology, firewalls, intrusion detection systems, etc., to ensure the security of data transmission or storage.
Solution:
In this hotel network solution, engineers from NetDegree Communication have adopted the H3C series of fiber-optic network solutions as the main direction for this project, while also linking the H3C IMC operation and maintenance platform to implement comprehensive operation and maintenance management of the hotel network. In the Internet export area, engineers have chosen the F1000 series firewall for various protective functions, which has high reliability and easy maintainability. In the optical network architecture, the OLT can provide a high-density PON port, supporting a rich set of Ethernet functions, which can fully cover the hotel network environment and ensure unlimited network roaming.
Product Recommendations:
The preferred solution for the intelligent local area network construction project of this high-end hotel is: Firewall: F1000-C-G5 * 1; Core Switch: S7503E * 1; OLT: S3210-16P-OLT * 2; ONU: ET904-H * 16; AP: EGT904-H-TWF * 40, all products are selected from the H3C brand.
Product Name |
Product Model |
Product Picture |
Quantity |
Brand Attribute |
Core Switch |
S7503E |
|
1 |
H3C |
Firewall |
F1000-C-G5 |
|
1 |
H3C |
OLT |
S3210-16P-OLT |
|
2 |
H3C |
ONU |
ET904-H |
|
16 |
H3C |
Wireless AP |
EGT904-H-TWF |
|
40 |
H3C |
Project Highlights:
Building a fiber-optic intelligent network for the hotel is not only a technological upgrade but also a strategic choice to improve service quality and operational efficiency. The fiber-optic intelligent network can not only significantly enhance the customer's stay experience and the hotel's operational efficiency but also meet the high demands of business guests, achieve data-driven precision marketing, support the application of future technologies, and promote environmental protection and sustainable development.
In the future market competition, the fiber-optic intelligent network hotel will rely on its outstanding technological advantages and high-quality services to become a leader in the industry, attracting more customers and business opportunities.