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Intelligent Network Solution for a Travel Group in Hong Kong

Sep 03 ,2024

In the era of rapid development of digitalization and informatization, network construction has become a key factor in the development of enterprises. With the increasing development of the tourism industry and more competitors entering the field, improving user experience and focusing on user retention are essential to enhance competitiveness. A well-built network, as the infrastructure of modern tourism enterprise development, has become a key factor in improving operational efficiency, optimizing customer experience, promoting innovation and development, and enhancing market competitiveness.

Customer Background:

A travel group in Hong Kong, as an influential group company, deeply realizes the importance of the network for its business operations. In order to improve work efficiency and ensure smooth progress, the company wants to bring convenience through network transformation. The company has more than 300 employees and belongs to a medium to large enterprise network. Therefore, engineers have designed and constructed the network according to the actual situation of the company.

Importance of Network Construction:

  • Enhancing Operational Efficiency and Service Quality: The tourism industry involves many complex business processes and links, from customer booking, travel arrangements to after-sales service, all of which require efficient operational support. Building a unified information management platform to optimize internal processes and providing accurate customer service through digital systems are examples.
  • Enhancing Customer Experience: Customers can understand the service quality of the enterprise through the company's official website, social media and other channels. Enterprises can also provide customers with comprehensive services and support through the network to meet the different needs of users.
  • Promoting Digital Transformation: Intelligent network construction can embed online booking platforms, intelligent guide services, virtual and real tourism experiences, etc., to meet the diverse needs of customers. It can also use big data analysis, artificial intelligence and other technologies to optimize resource allocation and operational strategies to improve business benefits.
  • Ensuring Data and Privacy Security: Intelligent network construction uses advanced encryption technology and security strategies to build a secure data management system to prevent data leaks and network attacks, ensuring the security of customer information.

Solution:

The overall network of this project adopts an efficient flat-layer two-tier switch network architecture of "core + access", which simplifies the network structure, improves network performance, enhances scalability, reduces costs, improves reliability, facilitates management, and supports flexible network policies. Through this architecture, enterprises can better cope with changing business needs and technical challenges, and enhance overall competitiveness.

Structurally, the data center core has a 10G dual link interconnecting with the data center firewall, with a 40G connection to the server access switch. The office network core switch is connected to the data center firewall through a 10G optical cable link aggregation, and communicates with the office network as needed through the firewall. The office network core is connected to the floor switch through a 10G link, and the floor is designed with multiple Gigabit access switches to provide Gigabit desktop access to the information points in the building. This structural design enhances the office network speed, bringing high bandwidth and low latency network topology design to the enterprise.

From the perspective of wireless layout, our engineers have successfully built a set of efficient and stable wireless network systems for the enterprise through reasonable design and careful implementation. The following is the specific wireless network group network plan.

Wireless Network Group Plan:

  • Coverage Principle: According to the national indoor WLAN transmission power regulations, the indoor WLAN power should be ≤100mW, that is, the effective coverage radius of the AP is 15 meters (with the mobile phone signal test -65dBm, the notebook test -75dBm as the boundary, below which the wireless signal is unusable.) Considering the need for roaming in the environment, when multiple APs cover together, it is necessary to consider the smooth transition of AP signals, and there must be a certain signal overlap area, that is, the distance between AP and AP should be less than or equal to 25 meters. To ensure the quality of the WIFI system, this plan sets the interval between APs to 7-8 meters.
  • Coverage Area: Including office areas, meeting rooms, corridors, front hall, etc.
  • Coverage Terminal Number: The highest concurrent number of people in dense areas, the highest concurrent number of people per AP in each area. The number of terminals connected by H3C wireless AP (on the premise of ensuring the quality of WIFI access for each terminal): H3C indoor ordinary ceiling-mounted AP can connect 60 people in dual frequency (30 people in single frequency); H3C high-density AP can connect 90 people in three radio frequencies (30 people in single frequency).
  • Interference and Attenuation: The greater the interference, the smaller the signal-to-noise ratio; to ensure the strength of the wireless signal and the smooth switching effect of roaming, the distance between APs is often smaller than the actual recommended value.

Product Recommendations:

Product Name Product Model Product Name Quantity Brand Attribute
Core Switch S7503X 2 Qianxin
Wireless Controller WX3510X 2 Netcom
Ceiling-mounted AP WA6520 161 Qianxin
High-density AP WA6530 6 H3C
Panel AP WA6322H 17 H3C
48-port POE Switch S5130S-52S-PWR-EI 8 H3C
Office Network Firewall NSG5000-TG35M-QW 2 H3C
Internet Behavior Management NI7300-10 1 H3C
Data Center Firewall NSG5000-TG65M-QW 2 H3C
Data Center Core Switch S9850-4C 2 H3C
Server Access Switch S6520X-54QC-EI 6 H3C

Project Highlights:

This intelligent network upgrade project for a travel group in Hong Kong not only improves operational efficiency and service quality, but also enhances customer experience and satisfaction. It provides an indelible backbone for promoting innovation and digital transformation, ensuring data security and privacy protection, and enhancing market competitiveness and brand value.

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